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Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (517)347-2287.
Our hospital is open Monday from 8:00am to 7:00pm, and Tuesday thru Friday from 8:00am to 5:00pm. The clinic is closed on Saturday and Sunday, and most major holidays.
2. Do I need to have an appointment?
In order to better serve all of our patients, we ask that you make an appointment for your visit.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover, and American Express. We also accept Care Credit, and 6 month interest-free payment plans are available.
4. Can I make payments?
Payment is required at the time of service. If your pet's illness requires hospitalization, you will be asked to leave a deposit at the time of admission to the hospital. Any remaining balance will be due upon discharge from the hospital.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4-6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations, feline leukemia test, and fecal examination, if not already up-to-date, are required at the time of surgery. A pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the kidney and liver function, blood glucose level, and red blood cell level of your pet. The pre-anesthetic blood screening is done to assure safety during surgery, and to help the doctor choose the best anesthetic protocol and medications for your pet.
7. How long do the sutures stay in after my pet's surgery?
Sutures will need to be removed in about 10-14 days, if they are necessary.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chance of mammary and prostate cancers later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of infectious diseases, helping to prevent spraying and marking, and also decreasing the surplus of unwanted kittens.
9. Do you board pets?
Yes, we offer boarding for our clients. Boarding cats are required to be up-to-date on vaccinations and showing no signs of contagious illness. Medical boarding is also offered for cats that require additional care, such as medication or insulin administration. There is an additional fee for this service.
Cats are housed in a quiet, "bark-free" environment, to reduce the stress that comes with being away from home. Our boarding room features premium kitty suites, with separate areas for litter, sleeping, and food. Boarding cats are also allowed access to our exercise and play area, complete with perching platforms, scratching poles, climbing obstacles, and toys.